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Search: Posts Made By: marymarcel
Forum: News & Announcements Jun 30 2022, 01:22 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Linda :) You have been answered multiple...

Hi Linda :)

You have been answered multiple times about this problem.

When this happens, please check if your browser is up to date and also if you have any pending update for Windows or Mac in...
Forum: News & Announcements Jun 11 2022, 08:31 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi debhurst :) When you asked about if the...

Hi debhurst :)

When you asked about if the game was going to be closed I responded you in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6496050#post6496050

You know that we...
Forum: News & Announcements Jun 08 2022, 02:53 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi goldendreamer :) Please read the...

Hi goldendreamer :)

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=641750
Forum: News & Announcements May 15 2022, 04:23 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Linda :) When you get this message,...

Hi Linda :)


When you get this message, please close your browser for a few minutes and then reopen it.

If you still get the message, then restart your computer.

If nothing works for you,...
Forum: News & Announcements May 15 2022, 03:35 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi deenites :) Which cache have you cleared?...

Hi deenites :)

Which cache have you cleared? Memcache or browser cache? You need to clear browser cache, if you need instructions on how to do it, please visit the following link:...
Forum: News & Announcements May 14 2022, 08:15 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi FarmerWitch :) I moved your post to the...

Hi FarmerWitch :)

I moved your post to the thread about HTML5 problems with loading the game.

Im not sure which browser you are using, but if it is Chrome it is not up to date.

I got a new...
Forum: News & Announcements May 03 2022, 08:19 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Puzzle Pieces :) I moved your post to the...

Hi Puzzle Pieces :)

I moved your post to the HTML5 thread for loading issues.

Please check if your browser is up to date and also if you have any pending update for Windows or Mac if you use...
Forum: News & Announcements May 01 2022, 04:28 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Great Kongo! Thanks for coming back to let us...

Great Kongo! Thanks for coming back to let us know :)
Forum: News & Announcements May 01 2022, 04:18 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Kongo :) Please check if your browser is...

Hi Kongo :)

Please check if your browser is up to date. Also check if you have any pending update for Windows or Mac in case you use it.

Close your browser and reopen and see if the problem is...
Forum: News & Announcements Apr 17 2022, 10:13 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi katrina :) Taz is not available at this...

Hi katrina :)

Taz is not available at this moment.

Please be sure that Chrome is up to date, last version is 100.0.4896.127

Also check if you have any pending update for Windows or Mac in...
Forum: News & Announcements Apr 07 2022, 08:28 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Clohar :) Check that your browser is...

Hi Clohar :)

Check that your browser is still up to date, also check if you have any pending update for Windows or Mac in case you use it.

Also, close everything and then restart your computer.
Forum: News & Announcements Apr 06 2022, 09:22 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
You are welcome Susan :)

You are welcome Susan :)
Forum: News & Announcements Apr 06 2022, 08:54 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Susan :) I moved your previous post and...

Hi Susan :)

I moved your previous post and answered you in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6489978#post6489978
Forum: News & Announcements Apr 06 2022, 08:43 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Susan :) I moved your post to the thread...

Hi Susan :)

I moved your post to the thread about HTML5 for problems loading the game.

When this happens, check to be sure your browser is up to date and also if you have any pending updated...
Forum: News & Announcements Apr 05 2022, 08:16 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi FarmerWitch :) Is this error showing up...

Hi FarmerWitch :)

Is this error showing up in the Console prevents you to continue working?

What were you doing when you get this error?

Thanks!
Forum: News & Announcements Apr 01 2022, 09:08 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi grandmas farm :) Which browser are you...

Hi grandmas farm :)

Which browser are you using? Double check if it is up to date and also if you have any pending update for Windows or Mac in case you use it.

Are you trying to load your game...
Forum: News & Announcements Mar 23 2022, 09:08 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Kevin :) I moved your post to the thread...

Hi Kevin :)

I moved your post to the thread about HTML5 for loading problems.

When you got the error pop up, had you been working on your farms or others farms, or it was just when you loaded...
Forum: News & Announcements Mar 12 2022, 03:24 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Linda :) I moved your post to the thread...

Hi Linda :)

I moved your post to the thread about HTML.

When you get this message, please close your browser for a few minutes and then reopen it.

If you still get the message, then restart...
Forum: News & Announcements Mar 10 2022, 07:23 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Luann :) Non of the moderators are using...

Hi Luann :)

Non of the moderators are using a Mac but we know that Safari is not always working for it.

Mac users have better results using Opera browser or Firefox browser. If you wish you...
Forum: News & Announcements Mar 01 2022, 07:16 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Alexm :) Are you working in your own...

Hi Alexm :)

Are you working in your own farms or as a superneighbor with design privilages? Are you moving the facilities from their menu or using the hands?

When you get this error, does it...
Forum: News & Announcements Feb 21 2022, 02:17 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi mcgne :) I moved your post to the HTML5...

Hi mcgne :)

I moved your post to the HTML5 thread for problems loading the game.

When you get that message, please close your browser for a few minutes and then reopen. If that doesnt help then...
Forum: News & Announcements Feb 17 2022, 08:58 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi KnittyGirl :) I moved your post to the...

Hi KnittyGirl :)

I moved your post to the thread about HTML5 for loading problems.


First of all, you have to check if you have an update for the browser you are using. Sometimes they do not...
Forum: News & Announcements Feb 16 2022, 05:51 PM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi Zebra7+2 :) Please follow the same...

Hi Zebra7+2 :)

Please follow the same suggestions given to you earlier.

If they dont work for you anymore, then contact Support team. To contact them click on the link below, fill out the form...
Forum: News & Announcements Feb 16 2022, 11:27 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi 754849930 :) Please be sure your browser...

Hi 754849930 :)

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it. Those updates are very important for this version of the...
Forum: News & Announcements Feb 16 2022, 11:20 AM
Replies: 4,840
Views: 534,453
Posted By marymarcel
Hi lineking :) Maybe it depends on how many...

Hi lineking :)

Maybe it depends on how many tabs you have open working your friends facilities. You could try less tab open and see if you get the same problem.

I usually open 6 tabs for...
Showing results 1 to 25 of 476

 
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