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Search took 0.00 seconds. Search: Posts Made By: marymarcel
Forum: Help & Support Dec 01 2023, 02:56 PM
Replies: 452
Views: 31,142
Posted By marymarcel
The farm stats reflects what is growing, wasted,...

The farm stats reflects what is growing, wasted, ready to harvest or plow in each of your farms.
There is no way for us to clear the farm stats as those crops or fields are on your farms.
Forum: Help & Support Dec 01 2023, 02:26 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi John :) There isn't any bug, it is just...

Hi John :)

There isn't any bug, it is just they were just accidentally layered.

Let me give you an example, for example your farm7 is showing up Garlic growing, 24 fields to plow and 24 rice...
Forum: Help & Support Nov 24 2023, 01:15 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Auntie Al :) Im sorry but I was not able...

Hi Auntie Al :)

Im sorry but I was not able to duplicate this.

I have a quest farm and I harvested/plowed/planted and the avatar didnt move at all.

I used a combine harvest/plant and also...
Forum: Help & Support Nov 24 2023, 07:37 AM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Auntie Al :) What kind of job are you...

Hi Auntie Al :)

What kind of job are you doing?

When you harvest/plow/plant, fish, etc. the avatar doesnt move till you stop working.

If you are designing, well yes, it moves when you place...
Forum: Help & Support Nov 08 2023, 12:07 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Joyinlife :) I moved your post to the...

Hi Joyinlife :)

I moved your post to the thread about display issues.

Im not sure, but it usually shows up when you click in the wheel instead of just move it.
Just click in the left side of...
Forum: Help & Support Oct 14 2023, 05:31 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Missr0se Anne :) First of all check your...

Hi Missr0se Anne :)

First of all check your browser zoom for the game page.
Try to set it to 100%

Then open your yellow tool box and see if the arrows for each row of tools are showing up at...
Forum: Help & Support Sep 11 2023, 04:23 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Auntie Al :) Glad it seems to be better...

Hi Auntie Al :)

Glad it seems to be better for you.

A few questions for you:

Are you using a saved link to load the game?

Are you using the official link to signin the game?
Forum: Help & Support Sep 11 2023, 03:26 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Auntie Al :) I moved your post to the...

Hi Auntie Al :)

I moved your post to the thread about Display issues.

Which zoom level is set for Opera in the game page?
Forum: Help & Support Sep 10 2023, 11:31 AM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi barbara nixon :) When you open a new...

Hi barbara nixon :)

When you open a new window, please check your browser zoom to see if it is the same you had set.
Forum: Help & Support Sep 06 2023, 08:48 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Farmers :) Issues with the Ingredient...

Hi Farmers :)

Issues with the Ingredient Planer have been fixed.

If you are still having problems, please reload the game.

Thanks for your patience :)
Forum: Help & Support Sep 06 2023, 06:19 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Missy Lou :) I moved your post to Display...

Hi Missy Lou :)

I moved your post to Display issues thread where other posts about this issue are placed.\

We are aware of this issue and we have informed the developers.
Forum: Help & Support Sep 06 2023, 05:02 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Yes SirMatthew KC, that is the issue. Just...

Yes SirMatthew KC, that is the issue.

Just be patient while developers check on the problem.
Forum: Help & Support Sep 06 2023, 03:48 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Yes Denise, we all are getting the same.

Yes Denise, we all are getting the same.
Forum: Help & Support Sep 06 2023, 02:18 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi fkirby3 :) I moved your post to the...

Hi fkirby3 :)

I moved your post to the thread about Display issues.

We have emailed developers about this problem, please be patient while they check and fix it.
Forum: Help & Support Sep 06 2023, 01:31 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi penguin66 :) I emailed the developers to...

Hi penguin66 :)

I emailed the developers to let them know about this issue.

Thanks :)
Forum: Help & Support Aug 04 2023, 01:24 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi rockcandymountain :) You can't start a...

Hi rockcandymountain :)

You can't start a new thread in Suggestion section.

You have to post your idea in one of the open threads we have in that section.
Please check for one thread that...
Forum: Help & Support May 26 2023, 12:43 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi nettie :) Taz is not available at this...

Hi nettie :)

Taz is not available at this moment.

Are you using a saved link in your computer to load the game into the new Website?
If so, please try the following link and see if you have...
Forum: Help & Support May 25 2023, 08:49 AM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi SusanFarmette :) We have reported this...

Hi SusanFarmette :)

We have reported this problem to the developers.
Forum: Help & Support May 07 2023, 10:29 AM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi PestoFarmer :) This is the link with...

Hi PestoFarmer :)

This is the link with information about Shortcuts:
http://r1.slashkey.com/forum/showthread.php?p=6303490#post6303490
Forum: Help & Support May 04 2023, 01:51 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Im sorry earlgray but that is something you need...

Im sorry earlgray but that is something you need to redo yourself.

The first time we had the issue, all mine were resetted and I had to redo all of them including shortcuts. When you start adding...
Forum: Help & Support May 04 2023, 01:02 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi earlgray :) You know we had a problem...

Hi earlgray :)

You know we had a problem resetting Shortcuts and Facility manager settings.

We think that maybe the change you are seeing in your crops is due you had products unchecked in your...
Forum: Help & Support May 04 2023, 09:01 AM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi earlgray :) About your crops, it depends...

Hi earlgray :)

About your crops, it depends on how many factories you have using them and how many times you post.
Anyway, I would go to marketplace and then have a look to those crops you are...
Forum: Help & Support May 03 2023, 01:00 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Farmers :) From Raul Notes: Post...

Hi Farmers :)

From Raul Notes:

Post Release Updates - May 3rd, 1:00PM

- Bugfix: At 8:50AM today we introduced a new bug with a similar consequence to the bug introduced 6 days ago, a...
Forum: Help & Support May 01 2023, 05:16 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi rockcandymountain :) I moved your post to...

Hi rockcandymountain :)

I moved your post to the thread about display issues.

I just checked my neighbor's bar in both versions and all avatars are showing up.
Are they only neighbors or also...
Forum: Help & Support Apr 23 2023, 04:48 PM
Replies: 452
Views: 31,142
Posted By marymarcel
Hi Early Girl :) The memcache clears your...

Hi Early Girl :)

The memcache clears your data on the server and forces it to be reloaded, so you get a clean load.
You can use it in the new site as well as in Facebook.
Showing results 1 to 25 of 65
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