Forum: Help & Support
Mar 13 2024, 04:23 PM
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Replies: 677
Views: 190,823
Hi weedywazzbag123 :)
I moved your post to...
Hi weedywazzbag123 :)
I moved your post to the thread for your problem.
I also deleted your passwords for safety, please do not post them in an open forum.
About your Taste of Vietnam, both...
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Forum: Help & Support
Feb 05 2024, 05:21 PM
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Replies: 677
Views: 190,823
Hi fiddlr49 :)
Thank you for the link :)
...
Hi fiddlr49 :)
Thank you for the link :)
After checking your data we saw that you have many water items but have a small amount of baits.
We do not know if you had lot of baits before and...
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Forum: Help & Support
Feb 05 2024, 12:27 PM
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Replies: 677
Views: 190,823
Hi fiddlr49 :)
We do not have data when you...
Hi fiddlr49 :)
We do not have data when you sell individual items so we cant check the selling.
We cant check other factors either as we do not have your user id number.
You find it at the...
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Forum: Help & Support
Feb 05 2024, 08:25 AM
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Replies: 677
Views: 190,823
Hi L.A.Bob :)
I moved your post to the...
Hi L.A.Bob :)
I moved your post to the thread about Missing items as it has nothing to do with the New Release.
I had a look at your data and your Manure Collector is missing.
You can...
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Forum: Help & Support
Jan 29 2024, 08:14 AM
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Replies: 677
Views: 190,823
I have responded you where I can see geese in...
I have responded you where I can see geese in your chicken coops in different farms.
Next time you get geese as gift, check your chicken coops to see if you have enough space there.
If you...
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Forum: Help & Support
Jan 29 2024, 08:05 AM
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Replies: 677
Views: 190,823
Hi Li'l ol' me...Merv :)
In my...
Hi Li'l ol' me...Merv :)
In my response, I explained you that when you click in Store animals in your gifts section, then they go to the chicken coop placed in the farm where you are at that...
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Forum: Help & Support
Jan 29 2024, 07:11 AM
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Replies: 677
Views: 190,823
Hi Li'l ol'me...Merv :)
Storing animals...
Hi Li'l ol'me...Merv :)
Storing animals option in your gifts section does'nt send your animals to your item storage.
About your geese, if you are on a farm where you have a chicken coop and it...
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Forum: Help & Support
Jan 09 2024, 12:22 PM
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Replies: 677
Views: 190,823
Hi katzizi :)
We cant do refunds through the...
Hi katzizi :)
We cant do refunds through the forums so you need to contact Support team about this problem. To contact them click on the link below, fill out the form and submit it. Please include...
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Forum: Help & Support
Dec 06 2023, 06:32 PM
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Replies: 677
Views: 190,823
Hi Christine :)
Taz is not available at this...
Hi Christine :)
Taz is not available at this moment.
Please contact Support team about your missing Hospital. To contact them click on the link below, fill out the form and submit it. Please...
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Forum: Help & Support
Dec 02 2023, 02:19 PM
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Replies: 677
Views: 190,823
Hi Eloquentimagery :)
I moved your post to...
Hi Eloquentimagery :)
I moved your post to the thread about missing items.
You upgraded your farm 11 to 34x34 on November 29th and you paid 30 farmcash for it.
Today, December 02nd, you...
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Forum: Help & Support
Dec 01 2023, 07:15 AM
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Replies: 677
Views: 190,823
Hi KoalaBear :)
I moved your post to the...
Hi KoalaBear :)
I moved your post to the thread about missing items on the farm.
It has nothing to do with other user working your farms.
We are aware that there is a problem and the...
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Forum: Help & Support
Nov 28 2023, 09:14 AM
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Replies: 677
Views: 190,823
Hi RomanticSoul :)
Did you get the automatic...
Hi RomanticSoul :)
Did you get the automatic response?
If so, then it could take a couple of days or more to get back to you.
Please remember that Support doesnt work 24/7 and they could...
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Forum: Help & Support
Nov 15 2023, 03:09 PM
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Replies: 677
Views: 190,823
Hi Judyxt :)
I think you are talking about...
Hi Judyxt :)
I think you are talking about the Tower crane which is used to send items to your item storage.
I visited your farm 2 and it is showing flowers but I cant see any cranberry tree...
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Forum: Help & Support
Oct 29 2023, 02:53 PM
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Replies: 677
Views: 190,823
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Forum: Help & Support
Oct 23 2023, 05:32 PM
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Replies: 677
Views: 190,823
Hi bastkat37 :)
I moved your post to the...
Hi bastkat37 :)
I moved your post to the thread about missing items.
Please provide your user Id number.
You find it by scrolling down your game screen, it says Your User ID number is:xxxxxx
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Forum: Help & Support
Oct 20 2023, 05:50 PM
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Replies: 677
Views: 190,823
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Forum: Help & Support
Oct 20 2023, 05:14 PM
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Replies: 677
Views: 190,823
Hi Deluxxe :)
I visited that farm and you...
Hi Deluxxe :)
I visited that farm and you have facilities, crops, trees and flowers on it so it is possible that farm reached its limit and that is why items are disappearing.
You need to...
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Forum: Help & Support
Oct 18 2023, 12:27 PM
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Replies: 677
Views: 190,823
Hi Chrissy :)
You are welcome!
Just one...
Hi Chrissy :)
You are welcome!
Just one thing, it is not possible to attach a pic to the ticket, so just send them your problem.
If they need pics, they will let you know how to send them.
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Forum: Help & Support
Oct 18 2023, 08:54 AM
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Replies: 677
Views: 190,823
Hi Chrissy59 :)
You need to report this to...
Hi Chrissy59 :)
You need to report this to Support to let them check into it.
To contact them click on the link below, fill out the form and submit it. Please include all details about your...
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Forum: Help & Support
Oct 18 2023, 08:49 AM
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Replies: 677
Views: 190,823
Hi sir winalot :)
I just had a look at your...
Hi sir winalot :)
I just had a look at your data and both turbo open pit mines are missing.
Please contact Support team. To contact them click on the link below, fill out the form and submit...
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Forum: Help & Support
Oct 18 2023, 08:45 AM
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Replies: 677
Views: 190,823
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Forum: Help & Support
Oct 04 2023, 05:56 PM
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Replies: 677
Views: 190,823
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Forum: Help & Support
Sep 15 2023, 10:06 AM
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Replies: 677
Views: 190,823
Hi cactuzlady :)
I moved your post to the...
Hi cactuzlady :)
I moved your post to the thread about missing items.
Please provide your user ID number. You find it by scrolling down the game page.
It says Your USER ID number is: xxxxxx
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Forum: Help & Support
Sep 13 2023, 08:36 AM
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Replies: 677
Views: 190,823
Hi Betty Bellew :)
I moved your post to the...
Hi Betty Bellew :)
I moved your post to the thread for your problem.
You need to contact Support team as we can't do refunds through the forums. To contact them click on the link below, fill...
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Forum: Help & Support
Jul 06 2023, 04:25 PM
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Replies: 677
Views: 190,823
Hi Miracles :)
I moved your post to the...
Hi Miracles :)
I moved your post to the thread about missing items.
Non of your Semi trailers or Turbo Electric Semi Tuck are missing.
You have 10 Semi trailers in total, 8 are on your farms...
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