Forum: Help & Support
Feb 11 2024, 09:34 AM
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Replies: 176
Views: 65,831
Hi Carrie,
There is a limit to how many items...
Hi Carrie,
There is a limit to how many items ytou can add to a farm. That is based on the database size and that doesn't change just because you expand the farm.
That farm's database could be...
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Forum: Help & Support
Sep 14 2023, 08:54 PM
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Replies: 176
Views: 65,831
Hi marythies,
Try clearing your memcache (link...
Hi marythies,
Try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again to see if...
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Forum: Help & Support
Aug 12 2023, 04:36 PM
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Replies: 176
Views: 65,831
Hi VickiWin,
You upgraded farm 19 twice, to...
Hi VickiWin,
You upgraded farm 19 twice, to 18x18 and then 20x20. You also upgraded farm 10 to 20x20. I am sorry but we have no way to change those. Be sure when you go in to upgrade that you get...
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Forum: Help & Support
Jul 27 2023, 10:21 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Jul 24 2023, 08:33 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Jul 01 2023, 09:59 PM
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Replies: 176
Views: 65,831
Hi SirMatthew KC,
You don't have to have trees...
Hi SirMatthew KC,
You don't have to have trees on trees or flowers on flowers in double layers. There is a limit per database size for each farm. when you layer that many things on top of each other...
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Forum: Help & Support
Apr 23 2023, 08:43 PM
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Replies: 176
Views: 65,831
Hi tregurtha,
I moved your post to the thread...
Hi tregurtha,
I moved your post to the thread about land upgrades.
I have checked and your account shows you upgrade the farm 41 and the expansions are showing. You may think they didn't as you...
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Forum: Help & Support
Mar 02 2023, 10:24 AM
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Replies: 176
Views: 65,831
Hi GramGram,
I moved your post to the thread...
Hi GramGram,
I moved your post to the thread about land up[grades.
I have checked your account data and there isn't any purchase listed for farm 27, so you were not charged for it.
The last...
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Forum: Help & Support
Feb 16 2023, 09:36 PM
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Replies: 176
Views: 65,831
Hi Keef,
If we had news about it we would post...
Hi Keef,
If we had news about it we would post it in the forums. Facebook does not tell us anything they are doing or not doing. The only fix we know of is to lower the number of Facebook friends...
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Forum: Help & Support
Feb 16 2023, 08:39 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Dec 04 2022, 10:00 PM
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Replies: 176
Views: 65,831
Hi Mom Glenda,
I moved your post to thread...
Hi Mom Glenda,
I moved your post to thread about land upgrades as this has nothing to ddo with the current problem. When the game is back working then please post again here if there is a problem...
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Forum: Help & Support
Oct 14 2022, 09:47 AM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Sep 20 2022, 03:38 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Sep 20 2022, 02:03 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Jul 26 2022, 03:17 PM
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Replies: 176
Views: 65,831
Hi Bob,
I moved your post to the thread about...
Hi Bob,
I moved your post to the thread about land upgrades.
Please provide the account ID for those farms as the one related to your account here does not show any land upgrades. You can find...
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Forum: Help & Support
Jul 12 2022, 09:56 PM
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Replies: 176
Views: 65,831
Hi Lori,
I moved your post to the thread about...
Hi Lori,
I moved your post to the thread about land upgrades. You add land by going to the realtor office to buy it. When you return to your farms the extra land should show on the lower left and...
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Forum: Help & Support
Jul 09 2022, 08:43 PM
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Replies: 176
Views: 65,831
Hi 46Bill,
Please contact Support about this....
Hi 46Bill,
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for...
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Forum: Help & Support
Jul 09 2022, 07:16 PM
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Replies: 176
Views: 65,831
Hi 46bill,
I moved your post to the Help &...
Hi 46bill,
I moved your post to the Help & Support thread about land upgrades.
Your farm 29 is showing it is 52 x52. Please try reloading your farms then go from that farm again and see if the...
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Forum: Help & Support
Jun 25 2022, 10:55 AM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Jun 18 2022, 10:04 AM
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Replies: 176
Views: 65,831
Hi Mike,
I moved your post to the thread about...
Hi Mike,
I moved your post to the thread about land upgrades.
The land upgrades are by the original location of farms, so if you have moved your farms around your farm 4 may actually be one that...
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Forum: Help & Support
Jun 15 2022, 09:20 AM
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Replies: 176
Views: 65,831
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Forum: Help & Support
Jun 12 2022, 11:56 PM
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Replies: 176
Views: 65,831
Hi GRB,
According to your account data you...
Hi GRB,
According to your account data you attempted 3 times to upgrade that farm to 44x44. It is not going to fix it self and you will not get your coins straight until you contact Support.
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Forum: Help & Support
Jun 12 2022, 11:42 PM
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Replies: 176
Views: 65,831
Hi GRB,
You have billions of coins not...
Hi GRB,
You have billions of coins not trillions. Some reason you now show a negative number for coins of -37156867523. Part of the problem is you tried multiple times which put you into a negative...
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Forum: Help & Support
Jun 11 2022, 08:22 PM
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Replies: 176
Views: 65,831
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Forum: Help & Support
May 11 2022, 09:23 PM
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Replies: 176
Views: 65,831
Hi Glockman,
I moved your post to the subject...
Hi Glockman,
I moved your post to the subject thread about land upgrades as this is what you were doing.
Please provide your account ID so we can check on this. You can find your account ID at the...
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