Forum: Help & Support
Feb 22 2024, 07:38 AM
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Replies: 653
Views: 15,395
Hi Danker,
It looks like you are having the...
Hi Danker,
It looks like you are having the same problem with the same train on the same farm.
I've had a look at all of your trains and they are all showing dispatched to me and carrying...
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Forum: Help & Support
Oct 13 2023, 11:33 AM
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Replies: 653
Views: 15,395
Hi LoisA,
To work all farms from one farm,...
Hi LoisA,
To work all farms from one farm, you need 2 trains and each of those trains needs a minimum of 10 of the 19 different long cars there are attached to each locomotive.
Go to your farm...
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Forum: Help & Support
Oct 07 2023, 01:36 PM
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Replies: 653
Views: 15,395
Hi pst104,
While you had no avatar name you...
Hi pst104,
While you had no avatar name you could not be sent any trains to boost as you were not showing up on their lists to be able to send you one.
Now that you have added your avatar name...
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Forum: Help & Support
Aug 19 2023, 05:19 PM
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Replies: 653
Views: 15,395
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Forum: Help & Support
Aug 19 2023, 01:50 PM
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Replies: 653
Views: 15,395
Hi sdsickinger,
For some reason she has no...
Hi sdsickinger,
For some reason she has no avatar name showing. When you are logged into only her account, please go to the Account tab and then make sure that the Profile section has a blue...
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Forum: Help & Support
Jun 22 2023, 04:28 PM
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Replies: 653
Views: 15,395
Hi Zeeky Banutski,
Did you do any of the...
Hi Zeeky Banutski,
Did you do any of the clearing or checking for updates?
When I looked all your trains they were dimmed out for me with that Transparent Dispatched Train setting turned on,...
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Forum: Help & Support
Jun 22 2023, 06:29 AM
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Replies: 653
Views: 15,395
Hi Zeeky Banutski,
Are you still having...
Hi Zeeky Banutski,
Are you still having issues? All 10 of your trains are showing dispatched to us and none of them are back home yet so they should all be dimmed as you have the Transparent...
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Forum: Help & Support
Jun 14 2023, 06:39 AM
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Replies: 653
Views: 15,395
Hi docmm6,
It's sounding like you tried to...
Hi docmm6,
It's sounding like you tried to boost it using the facebook version of the game and one of you may not have had a connection to the other one on the website before the increases to...
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Forum: Help & Support
Jun 12 2023, 06:45 AM
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Replies: 653
Views: 15,395
Hi rodkay1,
Use the train manager in the...
Hi rodkay1,
Use the train manager in the website to boost their trains. As you get more neighbours/buddies on the website you may find it easier to only use the website to boost all trains rather...
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Forum: Help & Support
Jun 10 2023, 01:50 PM
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Replies: 653
Views: 15,395
Hi BethFB,
I have moved your post to help...
Hi BethFB,
I have moved your post to help and support for Trains as that is one of the topics of your questions.
I am assuming that you are asking about boosting friends trains and loading...
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Forum: Help & Support
May 04 2023, 05:36 PM
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Replies: 653
Views: 15,395
Hi Farm Lady,
I'm very sorry that I could...
Hi Farm Lady,
I'm very sorry that I could not reply sooner.
Are you sure that the Boost said it was denied rather than expired?
Could you have had both versions of the game open at the...
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Forum: Help & Support
May 04 2023, 07:51 AM
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Replies: 653
Views: 15,395
Hi Farm Lady,
Please provide some more...
Hi Farm Lady,
Please provide some more details.
Were you playing on Facebook or the Website when this happened?
Under the picture of those friends train boosts what was the connection was it...
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Forum: Help & Support
May 03 2023, 06:45 AM
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Replies: 653
Views: 15,395
Hi uma437,
I have just tried what you...
Hi uma437,
I have just tried what you describe using the Facebook version, and that does not remember who you picked on a previous list either.
It wouldn't always be possible to know that was...
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Forum: Help & Support
Apr 03 2023, 07:10 AM
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Replies: 653
Views: 15,395
Hi kperry7411,
Please explain what you can't...
Hi kperry7411,
Please explain what you can't do with them, unload, dispatch or boost them?
Are you seeing any message when you try to do any of those things?
Which trains on which farms are...
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Forum: Help & Support
Apr 03 2023, 04:04 AM
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Replies: 653
Views: 15,395
Hi Michelle216719,
I have moved your post to...
Hi Michelle216719,
I have moved your post to the thread about Trains.
Have you kept up with your computer and browser updates? Have you cleared your browser recently? Are you using a saved...
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Forum: Help & Support
Mar 12 2023, 05:53 AM
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Replies: 653
Views: 15,395
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Forum: Help & Support
Mar 11 2023, 06:04 AM
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Replies: 653
Views: 15,395
Bonjour maminette,
Merci pour votre USER ID...
Bonjour maminette,
Merci pour votre USER ID numéro.
Le support vous a de nouveau répondu via gmail.
Si vous ne voyez pas l'e-mail, vérifiez votre dossier spam.
Ils vous ont demandé de...
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Forum: Help & Support
Mar 08 2023, 05:31 AM
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Replies: 653
Views: 15,395
Salut maminette,
J'utilise un traducteur. ...
Salut maminette,
J'utilise un traducteur.
J'ai nettoyé vos données de train, veuillez recharger le jeu et voir si vous pouvez l'envoyer.
Hi maminette,
I am using a translator.
I cleaned...
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Forum: Help & Support
Feb 09 2023, 07:02 AM
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Replies: 653
Views: 15,395
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Forum: Help & Support
Jan 11 2023, 05:04 AM
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Replies: 653
Views: 15,395
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Forum: Help & Support
Jan 10 2023, 05:25 AM
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Replies: 653
Views: 15,395
Hi jcloud5078,
I had a look at your farm 2...
Hi jcloud5078,
I had a look at your farm 2 and there are a lot of layered flowers on it. When you layer anything on a farm and in large quantities that can cause things to go missing. That's the...
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Forum: Help & Support
Jan 08 2023, 04:46 AM
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Replies: 653
Views: 15,395
Hi Carrie256,
I had a look at your trains....
Hi Carrie256,
I had a look at your trains. You have a problem with the 2 of the long cars attached to the Supreme on your farm 3. The last cars on that train are not correctly connected.
Open...
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Forum: Help & Support
Jan 01 2023, 06:25 AM
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Replies: 653
Views: 15,395
Hi Patti Coop,
Are you sure this only...
Hi Patti Coop,
Are you sure this only happened today? Could you have had the reward for increasing products by 10% on trains for last months farm pass and dispatched trains prior to today?
For...
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Forum: Help & Support
Dec 28 2022, 11:26 AM
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Replies: 653
Views: 15,395
Hi piscesfem,
It sounds like the friend has...
Hi piscesfem,
It sounds like the friend has access to more than one account.
What has likely happened is, you got a mixed up version of the same turbo boost for the same train which meant it...
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Forum: Help & Support
Dec 28 2022, 05:56 AM
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Replies: 653
Views: 15,395
Hi LisaScobee,
There's no setting that you...
Hi LisaScobee,
There's no setting that you can change to prevent others sending you train boosts. You would have to let your friends know not to send them to you.
Working Trains are required...
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