Forum: Help & Support
Apr 06 2024, 08:35 AM
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Replies: 2,486
Views: 843,191
Hi Ifrabell,
If you are still having...
Hi Ifrabell,
If you are still having problems now, please check and make sure that you have done all computer updates as well as browser updates. When you have done those log out of the website,...
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Forum: Help & Support
Nov 25 2023, 02:21 PM
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Replies: 2,486
Views: 843,191
Hi Carrie256,
I have moved your post to the...
Hi Carrie256,
I have moved your post to the thread about issues loading the game.
If you look towards the the bottom of the information you included in your post you will see you have quite a...
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Forum: Help & Support
Nov 07 2023, 07:24 AM
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Replies: 2,486
Views: 843,191
Hi Leslie,
Glad to hear your game has...
Hi Leslie,
Glad to hear your game has loaded. You will see that error in the console when using Firefox and it would not be the cause of your issue.
If you have not already done so please make...
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Forum: Help & Support
Sep 23 2023, 08:32 AM
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Replies: 2,486
Views: 843,191
Reload the game folks if you still need to be...
Reload the game folks if you still need to be online to do things like hire or trade online.
Looks like the offline issue is now resolved.
Thank you for your reports and your patience while you...
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Forum: Help & Support
Sep 23 2023, 07:48 AM
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Replies: 2,486
Views: 843,191
Hi everyone,
We are aware that the game is...
Hi everyone,
We are aware that the game is still only playable in offline mode.
We have already contacted the devs for an update.
We apologise for the inconvenience and will post again as soon...
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Forum: Help & Support
Aug 21 2023, 08:18 AM
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Replies: 2,486
Views: 843,191
Hi leighton23,
Thank you for the consil log....
Hi leighton23,
Thank you for the consil log. I have not quoted it in this reply.
What do you mean by this....
Did you accept a gift of horse and Clydesdale and place them on your farm or...
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Forum: Help & Support
Aug 21 2023, 06:50 AM
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Replies: 2,486
Views: 843,191
Hi jackiep63,
What have you already tried? ...
Hi jackiep63,
What have you already tried?
Please go to the 1st post on page 1 (http://r1.slashkey.com/forum/showthread.php?t=352666) there are several things listed there that you can try....
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Forum: Help & Support
Aug 21 2023, 06:20 AM
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Replies: 2,486
Views: 843,191
Hi leighton23,
We are not having any...
Hi leighton23,
We are not having any problems with loading your farms.
Does your computer match or exceed the minimum Farmtown hardware and software requirements listed in the 1st post on page...
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Forum: Help & Support
Aug 05 2023, 07:26 AM
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Replies: 2,486
Views: 843,191
Hi Julie Mc,
Your farms are loading fine for...
Hi Julie Mc,
Your farms are loading fine for me. Have you already done the routine things like computer and browser updates, clearing etc? If not please make sure that you do those.
I have...
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Forum: Help & Support
Aug 03 2023, 06:45 AM
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Replies: 2,486
Views: 843,191
Hi everyone,
We have sent the loading issues...
Hi everyone,
We have sent the loading issues to the developers to look at again.
It is early in the morning for them so we can only ask for your patience while we try to get this resolved.
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Forum: Help & Support
Jul 26 2023, 08:17 AM
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Replies: 2,486
Views: 843,191
Hi LisaScobee,
If the errors are now gone...
Hi LisaScobee,
If the errors are now gone it's likely that what happened was the hardware acceleration disabled for some reason. Try just closing the browser and reopening it if it happens again...
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Forum: Help & Support
Jul 26 2023, 06:06 AM
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Replies: 2,486
Views: 843,191
Hi LisaScobee,
What was it that that you...
Hi LisaScobee,
What was it that that you were doing in the game when you got the errors?
It looks like hardware acceleration temporarily disabled.
Please make sure that you have checked for...
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Forum: Help & Support
Jul 19 2023, 06:43 AM
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Replies: 2,486
Views: 843,191
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Forum: Help & Support
Jul 18 2023, 06:49 AM
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Replies: 2,486
Views: 843,191
Hi Aussie Rae,
I've had no issues loading...
Hi Aussie Rae,
I've had no issues loading your farms on either version of the game.
If you have friends in your local area that also play Farm Town, see if you can check with them to see if they...
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Forum: Help & Support
Jul 13 2023, 02:14 PM
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Replies: 2,486
Views: 843,191
H ilittlesallysanctus,
The website uses...
H ilittlesallysanctus,
The website uses https which indicates it a safe site. Please check if you are using the link below that has the at the front of it, when you try to load the game on a...
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Forum: Help & Support
Jun 22 2023, 05:41 AM
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Replies: 2,486
Views: 843,191
Hi rodkay1,
We can't remove the login window...
Hi rodkay1,
We can't remove the login window for you. It looks like you are only getting the password wrong when you try to log into the website so you should only be seeing the Incorrect Password...
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Forum: Help & Support
May 24 2023, 06:28 AM
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Replies: 2,486
Views: 843,191
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Forum: Help & Support
May 03 2023, 08:23 AM
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Replies: 2,486
Views: 843,191
Hi gpjones7,
I am sorry but the game was...
Hi gpjones7,
I am sorry but the game was never designed to be able to play on mobile devices even though we know many have been able to in the past and some may still be able to now.
The first...
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Forum: Help & Support
Apr 21 2023, 05:55 AM
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Replies: 2,486
Views: 843,191
Hi Dorothea Nass,
I have moved your post to...
Hi Dorothea Nass,
I have moved your post to the thread about loading issues.
Make sure that you have done all your routine computer updates and browser clearing and updating. Also make sure...
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Forum: Help & Support
Apr 02 2023, 05:08 AM
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Replies: 2,486
Views: 843,191
Hi Jake,
I have moved your post to the...
Hi Jake,
I have moved your post to the thread about issues with the game loading.
Have you kept up with your routine browser clearing, browser updates and computer updates? If not please make...
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Forum: Help & Support
Apr 01 2023, 05:27 AM
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Replies: 2,486
Views: 843,191
Hi Sayso,
I have moved your post to the...
Hi Sayso,
I have moved your post to the thread about issues with the game loading.
Have you kept up with your routine browser clearing, browser updates and computer updates? If not please make...
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Forum: Help & Support
Mar 06 2023, 06:39 AM
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Replies: 2,486
Views: 843,191
Hi macladywloo,
Is the error only happening...
Hi macladywloo,
Is the error only happening on a specific neighbours farm, does it happen if you try to do the same thing on your own farms?
Does it happen when working as a super neighbour for...
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Forum: Help & Support
Mar 06 2023, 06:28 AM
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Replies: 2,486
Views: 843,191
Hi KoalaBear777,
Are you still having...
Hi KoalaBear777,
Are you still having problems with C20 now? I've been to your farms and not had any problems staying connected.
As you've been getting problems recently please also try...
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Forum: Help & Support
Feb 19 2023, 05:09 AM
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Replies: 2,486
Views: 843,191
Hi honeyg56,
I have just loaded your farms...
Hi honeyg56,
I have just loaded your farms and having no problems staying connected.
Your language settings for the game look fine.
If you are still having problems with connection to servers,...
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Forum: Help & Support
Dec 07 2022, 01:19 PM
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Replies: 2,486
Views: 843,191
UPDATE 07 DEC 13:25 EST
Information From...
UPDATE 07 DEC 13:25 EST
Information From the developers.
The latest problem has been fixed and sent off to Facebook to review. We are now waiting for a response, hopefully they review the fix...
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