Farm Town

Farm Town (https://www.slashkey.com/forum/index.php)
-   Help & Support (https://www.slashkey.com/forum/forumdisplay.php?f=1)
-   -   OFFICIAL Neighbors, Super Neighbors, & Buddies (https://www.slashkey.com/forum/showthread.php?t=648270)

Taz D Jun 28 2023 09:15 AM

Quote:

Originally Posted by honeyg56 (Post 6552066)
Hi Taz,

He is not a friend on Farmtown via Facebook nor on the new website, he is also not a buddy on either as I had previously removed and blocked him, but he still shows up every day on the new site.

I have cleared the memcache on both sites but I still see him?

Hi Honeyg,
That friends list will not update if you do not go into Farm Town on Facebook. As they are just downloading the list from Facebook it may not remove any, but just will pick up new ones. After we lose Facebook then that list will not be updated at all. As long as that is the only place he is showing up then should not be a problem.

honeyg56 Jun 28 2023 02:09 PM

Hi Taz

As previously advised I have been on both sites and he is not a friend or buddy on either?

Taz D Jun 28 2023 03:12 PM

Quote:

Originally Posted by honeyg56 (Post 6552118)
Hi Taz

As previously advised I have been on both sites and he is not a friend or buddy on either?

Hi Honeyg,
Please contact Support about this. We do not have any way to modify your lists as we do not see them in your data.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

kathyyclark Jul 05 2023 10:53 PM

Super Neighbors
 
When my super neighbors work my farms the last farm all the tools are grayed out and they can never do anything on that farm. They can go do work on other farms but half the time the tools are not popping up. Anyone has an answer to help me fixed this issue? Thank you

Taz D Jul 05 2023 11:02 PM

Quote:

Originally Posted by kathyyclark (Post 6552782)
When my super neighbors work my farms the last farm all the tools are grayed out and they can never do anything on that farm. They can go do work on other farms but half the time the tools are not popping up. Anyone has an answer to help me fixed this issue? Thank you

Hi Kathyclark,
I moved your post to the thread about super neighbors.
If it is always the same farm, click on the name for the farm and make sure you do not have The line for Disable Super-Neighbor Farming checked.
Then check the Super Neighbor Manager and make sure that you do not have it set to none for crops if it is a crop farm.

Try removing them as a super neighbor, restart your farms, then readd them back as super neighbors. Do this without them on your farms.

Dr. Dirt Jul 07 2023 07:49 AM

Is there a way to tell if i am a neighbor of someone who is my neighbor on the new website? I know I would get a request from them but I can't remember if someone sent one or not. I help a lot of my neighbors out but don't see where they've even sent a gift to help me. I suspect I am not their neighbor so they don't see my facility posts or I don't show up when sending gifts. It would be nice to be able look at my neighbor tab and see if I am also their neighbor. There is not much point in being neighbors with someone who isn't going to help with anything.

marymarcel Jul 07 2023 08:48 AM

Quote:

Originally Posted by Dr. Dirt (Post 6552922)
Is there a way to tell if i am a neighbor of someone who is my neighbor on the new website? I know I would get a request from them but I can't remember if someone sent one or not. I help a lot of my neighbors out but don't see where they've even sent a gift to help me. I suspect I am not their neighbor so they don't see my facility posts or I don't show up when sending gifts. It would be nice to be able look at my neighbor tab and see if I am also their neighbor. There is not much point in being neighbors with someone who isn't going to help with anything.

Hi Dr. Dirt :)

I moved your post to the thread for your problem.

When you are going to send train's boost requests in the website, you have an option to see farmers who have you as neighbor or buddy.

Please see the following:

The All Farmers filter when clicked on allows you to change the Lists to specific friends.

http://r1.slashkey.com/images/WEB GU...3 MAY 2023.png

You could use that for the moment and, if you wish, you can post your idea in our Suggestion section where we have all ideas grouped by theme for the developers to read.

You cant start a new thread in Suggestions but you can post as a reply to a thread that fits with your idea.

This is the link to Suggestions:
http://r1.slashkey.com/forum/forumdisplay.php?f=2

Abbie Dale Jul 09 2023 04:56 AM

Delete Inactive Neighbours
 
Hi this question may have been asked before but I tried searching and could not find the answer. How do I delete inactive neighbours with farms that have been archived? Thank you :)

Tiger Jul 09 2023 05:27 AM

Quote:

Originally Posted by Abbie Dale (Post 6553158)
Hi this question may have been asked before but I tried searching and could not find the answer. How do I delete inactive neighbours with farms that have been archived? Thank you :)

Hi Abbie Dale,

On Facebook:
  1. Visit their farms again and make sure that you have removed yourself as their neighbour and also as their buddy. When you are on their farms you do that by clicking on the yellow toolbox bottom left of your game screen and then clicking on each of the blue and green silhouettes with a red x on them.

  2. Next, if they are still one of your neighbours or buddies remove that connection as well. You can remove a Neighbour from your Neighbours bar at the bottom of the game screen or you can use the Farmers Lists to remove Neighbours and Buddies.

  3. Then remove the friend connection on Facebook.

    Once you have removed the friend connection on Facebook the Facebook My Neighbours tab will update to remove those friends. It can sometimes be slow to update but it usually only takes a a day or so.

    The Farmers Lists Facebook Friends section shows who of your Facebook friends have played in the last year. You can't manually delete anyone from that section yet.

vonalm Jul 11 2023 09:54 AM

my SN is helping me plant trees. the problem is that Almond trees are gifted and not bought. if i get gifted Almond trees into my storage will my SN be able to plant those or am i the only one who can plant them?
thank you :o)


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