Farm Town

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-   -   OFFICIAL Receiving-sending-exchanging Gifts (http://www.slashkey.com/forum/showthread.php?t=242882)

Rob T Jul 23 2010 09:20 AM

Receiving-sending-exchanging Gifts
 
This thread is for reporting problems concerning any problems with gifts. Please read the following information BEFORE posting in this thread. Thank you!



You can send gifts every 8 hours.
Your Gift Box will hold around 150 gifts and 130 Ingredients.
If you own the Gifting Machines you can send more often, increase gifts received and increase gift box capacity for gifts (not ingredients).


http://r1.slashkey.com/images/gamegu...show times.png If you can't remember when you last sent gifts today you can open your tool box and click on the Show Times icon (clock). Look in the Gamewide section for Resend Gifts. If you have a green check mark next to that you can send gifts. If there is a time showing instead of a green check mark, that is how long you have to wait until you can send them again.

Check Out The Game Guide:

Gifts/Gifting/Accepting/Exchanging/Storing
Everything you need to know about gifts is included in this chapter.



Experiencing Difficulties With Gifting?:

1. Clear you Browser's cache and Macromedia cache files. Then restart your browser.

Click HERE for instructions on clearing your browser's cache. Click HERE to clear your macromedia cache files.

2. Uninstall then re-download your Flashplayer. Rebooting your computer after the uninstall will remove any memory of the orignal Flashplayer.

Uninstall your Flashplayer HERE Download a new version HERE

3. Try using another browser.

4. When exchanging gifts, remember, you need to click on the 'exchange' button after choosing a new gift. Otherwise, you will receive the original gift that was sent to you.

We recommend you use the 'My Requests' tab from within the game to accept your gifts. This is used to accept, exchange and sending back to the person that sent you a gift.

When posting in this thread the moderation team may need to visit your farm so please include a link to your farm in your post. The Link your Account at the top of the forum plays up sometimes so you will need to do so manually.
Click HERE for instructions on how to get your Farm link.


If you are using Edge, IE, or Safari browsers please read the information in the following link before you post here:
http://www.slashkey.com/forum/showthread.php?t=635906


Suggestion for Gifts post in Gifts on the gift page/gifting


This thread is for players to report problems only. Any off topic posts will be removed by a moderator without notice to the user.

barbercw Dec 02 2013 05:44 PM

The new format for sending gifts to Farm Town Players will probably end my involvement with the game. I don't have time to scroll through hundreds of names, mostly of people who have long stopped playing the game, in order to send gifts to my fellow players. The old format of rows of names with boxes to be checked worked fine. While I am complaining, is there some way that we can edit the list? I have approximately 100 friends who are actively playing the game. Why should I have to scroll through hundreds of names of people who played the game at some time and have not deleted their account from the game? I have deleted them from my Neighbors but they are still on the Gift list of Farm Town Players.

Taz D Dec 02 2013 06:26 PM

Quote:

Originally Posted by barbercw (Post 5731822)
The new format for sending gifts to Farm Town Players will probably end my involvement with the game. I don't have time to scroll through hundreds of names, mostly of people who have long stopped playing the game, in order to send gifts to my fellow players. The old format of rows of names with boxes to be checked worked fine. While I am complaining, is there some way that we can edit the list? I have approximately 100 friends who are actively playing the game. Why should I have to scroll through hundreds of names of people who played the game at some time and have not deleted their account from the game? I have deleted them from my Neighbors but they are still on the Gift list of Farm Town Players.

That change is a Facebook change and was not implemented by Farm Town. The lists that you see currently for Farm Town players is put together by Facebook and not by Farm Town, even though we use those in Farm Town.
You can create your own Facebook lists with just your neighbors that you can use instead of the ones for all friends or Facebooks created list of Farm Town players. Here is a link to an explanation on how to do that:
http://www.slashkey.com/forum/showthread.php?t=349654

barbercw Dec 02 2013 07:57 PM

Taz, thanks for your help. That solved my issues.

nanaof6naz Dec 03 2013 09:51 AM

You can create a list from facebook for your active Farmtown friends and add them to the list. If there are over 50 make a second list and then you can use your Facebook lists to send the gifts easily

JbarLFarms Dec 05 2013 07:51 AM

Quote:

Originally Posted by Taz D (Post 4960354)
Are you using the secure Facebook login (https:)? If so try switching to using the non-secure one (http:). The problem seems to be that data gets blocked sometimes and your neighbors will show in the My Neighbors tab with all 0 amounts.

As of yesterday FB has changed my secure browser setting to enabled with no way to edit and disable it. This makes my computer and Farm Town run really slow. I know it's a FB problem but wondered if anyone else has noticed the change to this feature. And if they had a solution. I have sent FB a message about this but expect no answer. I've also been to the FB forum and there are others with the same problem but FB is not answering... anyway So much for the wonderful updated speedy avatar.

dnana Dec 05 2013 10:59 AM

Quote:

Originally Posted by JbarLFarms (Post 5733898)
As of yesterday FB has changed my secure browser setting to enabled with no way to edit and disable it. This makes my computer and Farm Town run really slow. I know it's a FB problem but wondered if anyone else has noticed the change to this feature. And if they had a solution. I have sent FB a message about this but expect no answer. I've also been to the FB forum and there are others with the same problem but FB is not answering... anyway So much for the wonderful updated speedy avatar.

I've actually noticed that since yesterday, my game is actually running faster than it ever has. I also do see the edit button for that secure browser setting. Mine is set on enabled but I can change it. Try cleaning your browser caches and go back again, see if that helps. Good luck! :)

Jaybird56 Dec 05 2013 02:34 PM

Hi,

For the past 2 days, I have been unable to send out gifts to any of my friends. When I choose a gift and go to the window, it is blank. None of my friends are listed there. I do not know what has happened or if this is happening to anyone else.

I have cleared my cache and the memcache too. I have also closed my browser and even re-booted my computer. No luck.

I am not having any problems with anything else on my computer, whether in FT or any other game. So, I can only assume this is a problem with FT.

I hope this can be fixed quickly.

Thank you. :)

Jaybird

Rob T Dec 06 2013 12:47 PM

Hi, to all those that can't send gifts, work facilities etc....

Could you tell us how many facebook friends you all have and how many of those friends have farmtown installed? it's possible that it maybe related to this. We are trying to find out if there is some connection between having ALOT of friends, and this issue.

maryloushoe Dec 06 2013 01:22 PM

Problems with sending gifts etc
 
Quote:

Originally Posted by Rob T (Post 5734898)
Hi, to all those that can't send gifts, work facilities etc....

Could you tell us how many facebook friends you all have and how many of those friends have farmtown installed? it's possible that it maybe related to this. We are trying to find out if there is some connection between having ALOT of friends, and this issue.

I've been having this issue off and on for several weeks
I have 11 neighbors that I regularly send/receive gifts from
I've posted this issue in the forum before.
Thanks!

JbarLFarms Dec 06 2013 01:23 PM

Quote:

Originally Posted by dnana (Post 5734014)
I've actually noticed that since yesterday, my game is actually running faster than it ever has. I also do see the edit button for that secure browser setting. Mine is set on enabled but I can change it. Try cleaning your browser caches and go back again, see if that helps. Good luck! :)

Thanks. I did all of that before I came to the forum. It didn't help at all. I have never run in secure browser mode because FT has never worked well for me in that mode. My computer and farm town were doing great, running super duper fast. It was running good that day until I left Facebook, came back and found everything screwed up with mandatory secure browser mode, with no edit options anymore. Anyway, I've taken up too much of every ones time here on the forum with my little problem. Happy farming everyone. If it ever gets resolved I'll post again. Thanks.

Rob T Dec 06 2013 01:24 PM

Quote:

Originally Posted by maryloushoe (Post 5734910)
I've been having this issue off and on for several weeks
I have 11 neighbors that I regularly send/receive gifts from
I've posted this issue in the forum before.
Thanks!

Hi, i need to know how many facebook friends you have in total, and how many of those have farmtown installed

Jaybird56 Dec 06 2013 02:34 PM

Quote:

Originally Posted by Rob T (Post 5734898)
Hi, to all those that can't send gifts, work facilities etc....

Could you tell us how many facebook friends you all have and how many of those friends have farmtown installed? it's possible that it maybe related to this. We are trying to find out if there is some connection between having ALOT of friends, and this issue.

Hi,

I have 1,053 Facebook friends. I think I have somewhere between 150 and 200 friends who play Farm Town. Out of those, I don't know how many are actually my neighbors, if that matters.

I still can't send out gifts. Everything else is still working fine on my computer. As I said before, I did all the usual tricks, such as clearing cache & memcache, closing browser & re-booting computer. None of this has worked.

I have a super-fast computer, and it's still relatively new, and I know there are no problems with it. A few of my FT friends have also have said they cannot send out gifts, so I know this is not a problem with my computer but, rather a FT or FB issue.

I hope this will get cleared up quickly.

Thank you.

Jeanine:confused:

Taz D Dec 06 2013 03:43 PM

Quote:

Originally Posted by Jaybird56 (Post 5734954)
Hi,

I have 1,053 Facebook friends. I think I have somewhere between 150 and 200 friends who play Farm Town. Out of those, I don't know how many are actually my neighbors, if that matters.

I still can't send out gifts. Everything else is still working fine on my computer. As I said before, I did all the usual tricks, such as clearing cache & memcache, closing browser & re-booting computer. None of this has worked.

I have a super-fast computer, and it's still relatively new, and I know there are no problems with it. A few of my FT friends have also have said they cannot send out gifts, so I know this is not a problem with my computer but, rather a FT or FB issue.

I hope this will get cleared up quickly.

Thank you.

Jeanine:confused:

You can find out how many are your neighbors by going to your trophys. The total number is there.

retazpm Dec 08 2013 04:31 PM

Gifts
 
Gift page loads but icon left of each item won't load and I can't send or receive gifts.

Taz D Dec 08 2013 05:50 PM

Quote:

Originally Posted by retazpm (Post 5736498)
Gift page loads but icon left of each item won't load and I can't send or receive gifts.

Try clearing your memcache (link below), then when the page of unsetting text opens close it and your farm, then clear your browser cache and close your browser. Reopen and try again.

retazpm Dec 10 2013 06:41 AM

Troubleshooting
 
I can't buy Farm Cash and I can not send receive gifts

Taz D Dec 10 2013 08:17 AM

Quote:

Originally Posted by retazpm (Post 5737874)
I can't buy Farm Cash and I can not send receive gifts

What happens when you try to buy farm cash and send or receive gifts? We need more setails to help you troubleshoot.

rockcandymountain Dec 10 2013 02:53 PM

Send Gifts Page
 
Did the send gifts page get redesigned? Before, I would click on the item I wanted to send, then click on proceed and then a window would come up and I would filter it to show just my Farmtown friends. I would pick 50 of them and send a gift. Now, when I click on my Farmtown friends, a scrolling list comes up where I need to click on the right hand side of the screen to choose who I send to. Is this new? Are my gifts being sent?

KnightRider Dec 10 2013 03:00 PM

Quote:

Originally Posted by rockcandymountain (Post 5738222)
Did the send gifts page get redesigned? Before, I would click on the item I wanted to send, then click on proceed and then a window would come up and I would filter it to show just my Farmtown friends. I would pick 50 of them and send a gift. Now, when I click on my Farmtown friends, a scrolling list comes up where I need to click on the right hand side of the screen to choose who I send to. Is this new? Are my gifts being sent?

Yes, it looks like Facebook has went and changed it to about everyone, it now shows in a single column on mine also, others have complained about this before, but it was for a few that had the change.

Taz D Dec 10 2013 03:00 PM

Quote:

Originally Posted by rockcandymountain (Post 5738222)
Did the send gifts page get redesigned? Before, I would click on the item I wanted to send, then click on proceed and then a window would come up and I would filter it to show just my Farmtown friends. I would pick 50 of them and send a gift. Now, when I click on my Farmtown friends, a scrolling list comes up where I need to click on the right hand side of the screen to choose who I send to. Is this new? Are my gifts being sent?

It is new but Facebook redesigned those and yes your gifts are being sent.

KimberlyAnnie Dec 10 2013 03:18 PM

I haven't tried to buy Farm Cash recently, but am unable to send or accept gifts. When I try to send, I select the gift and click "proceed to send" which takes me to a blank white page. When I try to accept gifts, it will not accept them. The exchange and ignore options work, but after exchanging a gift it still will not let me accept the gift. This issue has been going on for about 4 or 5 days. I have cleared the FT memcache, computer's browsing history, and rebooted my computer numerous times to no avail. Any other tips would be greatly appreciated!
P.S. The rest of the game is working just fine.

KnightRider Dec 10 2013 03:21 PM

Quote:

Originally Posted by KimberlyAnnie (Post 5738258)
I haven't tried to buy Farm Cash recently, but am unable to send or accept gifts. When I try to send, I select the gift and click "proceed to send" which takes me to a blank white page. When I try to accept gifts, it will not accept them. The exchange and ignore options work, but after exchanging a gift it still will not let me accept the gift. This issue has been going on for about 4 or 5 days. I have cleared the FT memcache, computer's browsing history, and rebooted my computer numerous times to no avail. Any other tips would be greatly appreciated!
P.S. The rest of the game is working just fine.

Have you tried to use a different browser? It could be that you received a bad update on the browser that you currently use.

KimberlyAnnie Dec 10 2013 03:24 PM

I have tried Chrome and Chrome Incognito. Will try another browser. Thanks! Fingers crossed. :)

kevincrooks Dec 10 2013 03:24 PM

Gift accept buttons.
 
I cannot accept my gifts any more when i click on accept it just gets a yellow hue around it and nothing happens.

KnightRider Dec 10 2013 03:36 PM

Quote:

Originally Posted by kevincrooks (Post 5738270)
I cannot accept my gits any more when i click on accept it just gets a yellow hue around it and nothing happens.

Try using a different browser to see if maybe you downloaded a bad update to you browser, if another browser you still have the problem, then you can try to clear the Farm Town memcache. The memcache is different than your computers cache, this is Farm Town’s cache on their server, sometimes the cache on their server gets bad data or data that doesn't let new data be stored and needs to be cleared. To clear the FT memcache, click on the blue Click Here that is shown in my signature line and you will see a list saying unsetting, this is normal, once the page loads it is done and all you need to do is close that page and your farm if it is open, then clear your browser cache, cookies, and history and close it. Then sign back in and you are ready to go.

kevincrooks Dec 10 2013 05:10 PM

Gift accept buttons.
 
Thankyou very much Nightrider mem cache cleaner doesn't do it but different browser did work.

KnightRider Dec 10 2013 06:17 PM

Quote:

Originally Posted by kevincrooks (Post 5738306)
Thankyou very much Nightrider mem cache cleaner doesn't do it but different browser did work.

Your welcome.

If you want to keep using the browser you was using you might want to check and see if there is an update to the browser that you was using or maybe the browser downloaded a bad update and you might need to uninstall and then install it again.

Chazlin99 Dec 10 2013 08:28 PM

Facebook Changes to gift list!
 
Quote:

Originally Posted by KnightRider (Post 5738238)
Yes, it looks like Facebook has went and changed it to about everyone, it now shows in a single column on mine also, others have complained about this before, but it was for a few that had the change.

I hate this new single list of possible gift recipients that facebook has taken on itself to impose on us all, WTF? Do they know how many people are my friends and how many games I play, oooo and how they lump everyone into the same list of my different games player list? Do they...I wonder...seems I am always wondering, Whew, I am so tired of dealing with this sh#@! Pardon me! I am pis#@#! Afterall, I pour hard money into these games and just expect these experts to DO THEIR JOBS...HELLO! But no...I have to put up with this...yet another injustice to our system? I think not...maybe I should quit, that will teach them...no money honey! Who knows? I doubt anybody is reading this plight of the small player. Whew! That took a lot of effort! Thanks for listening, er NOT! :eek:

Taz D Dec 10 2013 08:36 PM

Quote:

Originally Posted by Chazlin99 (Post 5738466)
I hate this new single list of possible gift recipients that facebook has taken on itself to impose on us all, WTF? Do they know how many people are my friends and how many games I play, oooo and how they lump everyone into the same list of my different games player list? Do they...I wonder...seems I am always wondering, Whew, I am so tired of dealing with this sh#@! Pardon me! I am pis#@#! Afterall, I pour hard money into these games and just expect these experts to DO THEIR JOBS...HELLO! But no...I have to put up with this...yet another injustice to our system? I think not...maybe I should quit, that will teach them...no money honey! Who knows? I doubt anybody is reading this plight of the small player. Whew! That took a lot of effort! Thanks for listening, er NOT! :eek:

I read it, but you are barking up the wrong tree. The games do not have any control or input into what Facebook does. The only ones you would be hurting are the game developers who have to use the tools provided them by Facebook.
Now a solution to your problem would be to create Facebook friends lists for each of your games. Those you can use for sending your gifts in each of the games by only clicking on Request for each name in your list. In fact I find the single column easier because I can start at the top of the list and just click in the same spot as the list scrolls up.
To create those lists follow the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=349654

kevincrooks Dec 11 2013 12:25 PM

Thankyou very much for your help Nightrider.
I have now sorted it as it was a cookie problem, i got a icon at top of screen saying they couldn't set cookies so i unblocked it. But didn't see that before?.

Johnnyau Dec 11 2013 02:19 PM

Anyone having problems with 1 Gift disappearing after being accepted? A neighbour of mine has noticed in the last few days that not all gifts are transferred to the Gift Box sometimes. Example: There are 10 gifts to be accepted on the Request page of FB. All 10 are successfully accepted but when returning to FarmTown only 9 are there?? doesn't happen every time.

marymarcel Dec 11 2013 02:46 PM

Quote:

Originally Posted by Johnnyau (Post 5739122)
Anyone having problems with 1 Gift disappearing after being accepted? A neighbour of mine has noticed in the last few days that not all gifts are transferred to the Gift Box sometimes. Example: There are 10 gifts to be accepted on the Request page of FB. All 10 are successfully accepted but when returning to FarmTown only 9 are there?? doesn't happen every time.

Hi! the best option is accepting gifts from My Request tab in the game. The app.center in facebook is not always updated,so that it could show gifts already accepted.:)

ajmildfelt@gmail.com Dec 11 2013 03:00 PM

Gifts
 
I am unable to clear my gifts, and I am unable to send gifts.

KnightRider Dec 11 2013 03:12 PM

Quote:

Originally Posted by ajmildfelt@gmail.com (Post 5739158)
I am unable to clear my gifts, and I am unable to send gifts.

Try clearing the Farm Town memcache. The memcache is different than your computers cache, this is Farm Town’s cache on their server, sometimes the cache on their server gets bad data or data that doesn't let new data be stored and needs to be cleared. To clear the FT memcache, click on the blue Click Here that is shown in my signature line and you will see a list saying unsetting, this is normal, once the page loads it is done and all you need to do is close that page and your farm if it is open, then clear your browser cache, cookies, and history and close it. Then sign back in and you are ready to go.

Johnnyau Dec 11 2013 04:03 PM

Quote:

Originally Posted by marymarcel (Post 5739142)
Hi! the best option is accepting gifts from My Request tab in the game. The app.center in facebook is not always updated,so that it could show gifts already accepted.:)

Thanks Marymarcel, my friend has tried that as well, had the same thing. Could be a gliche in the game?? Thought it may have been a duplicate gift problem (2 gifts of the same item) getting crunched into a single gift but it happened with each gift being different ....

Not a big problem, nor a costly one, but a problem none the less. If one does not count the gifts accepted, then one wouldn't notice if 1 gift went missing ..

Thanks again Marymarcell, Merry Xmas all .... :)

marymarcel Dec 11 2013 04:13 PM

Quote:

Originally Posted by Johnnyau (Post 5739202)
Thanks Marymarcel, my friend has tried that as well, had the same thing. Could be a gliche in the game?? Thought it may have been a duplicate gift problem (2 gifts of the same item) getting crunched into a single gift but it happened with each gift being different ....

Not a big problem, nor a costly one, but a problem none the less. If one does not count the gifts accepted, then one wouldn't notice if 1 gift went missing ..

Thanks again Marymarcell, Merry Xmas all .... :)


Hi! dont know if this could help, but tell your friend to try the memcache link in my signature where it says AQUI to clear the game memory. After the page of unsettings opens,close it and the farm if it is open.Then he needs to clear his browser cache and close it and reopen.This could prevent him from losing future gifts.:)

ballzee Dec 11 2013 07:01 PM

Quote:

Originally Posted by retazpm (Post 5736498)
Gift page loads but icon left of each item won't load and I can't send or receive gifts.

I have same problem!!Over two weeks now!I can select the gift but when I go to send so I can select people to sent to, it just goes blank!

JbarLFarms Dec 11 2013 09:58 PM

Quote:

Originally Posted by dnana (Post 5734014)
I've actually noticed that since yesterday, my game is actually running faster than it ever has. I also do see the edit button for that secure browser setting. Mine is set on enabled but I can change it. Try cleaning your browser caches and go back again, see if that helps. Good luck! :)

I have done all of that, in fact today my computer was cleaned and updated to windows 7. Now I can't even work my farms let alone work for my neighbors. It's so slow that I can barely move the screen around. Remember a long time ago when everyone on FT was down to a crawl until it was fixed, seems like it lasted a week or so... that is what it is like for me now. Others are having the same problem. Mine started the day Facebook decided to make it HTTPS. Maybe that's a coincidence but I wish Slashkey would check into this instead of blaming the players and their computers. I've played this game since early 2009 and this is the first time I've even thought about quitting. I'm sad and very angry at the same time. But as it is, I will be quitting since I the game has stopped working for me. I hope I can come back sometime.

Ellsinore Dec 12 2013 10:12 AM

I don't understand the new gifting window -- and I guess I'm not alone. I don't know if my gifts are going through or not -- I haven't asked anyone. :-)

I use the "Farmer's Helping Me" list first. I get "Request" buttons and "Invite" buttons. Since I know these people are already playing Farm Town, what am I inviting them to? I also have a "Game Friends" list and, same thing -- people I know already play Farm Town have an "Invite" button. What am I inviting?

It *looks* like I can only send gifts to neighbors, but I'm not even sure of that. I'm on dial-up and it would take forever to figure that out.


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