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I'm thinking ....farm 21.
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I just realized I miss read your first post. I am sorry but I do see you purchased a turbo engine or the long container cars on the 21st. They are in the missing list now. Please contact Support concerning this as we can not do any refunds through the forums. I will tell you the problem is that your farms are so heaviliy layered with trees flowers and facilities over crops and waters that this is why they disappeared. You need to reduce the amount of layering or finda farm that is not layered so heavily to be sure the purchase will work. There is a limit as to how much you can put on a farm and many of your farms have reached that limit. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. To contact through the website: https://apps.slashkey.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: https://www.slashkey.com/forum/showthread.php?t=644366 |
Originally Posted by theresaywilliamson@yahoo.
theresaywilliamson@yahoo.com 100000088998504 Build No: 603com I purchased the turbo Freight Locomotive and 2 (Two) Long Container Cars April 21.2024 and I can't find any of these on my farms...Thanks....what did I do? |
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You were responded in the post just above your last one: https://www.slashkey.com/forum/showt...54#post6578654 You need to contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. https://apps.slashkey.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: https://www.slashkey.com/forum/showthread.php?t=644366 |
animal bldg
i purchased an horse stable 6/12/2024 twice and it took my money both times but i do not have the stables. I purchased 2 because the first one did not show up. Originally I had a stable before slash key moved then i lost several bldgs. this is on farm 44. please help or at the very least, refund my money.
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I moved your post to the thread about missing items. The reason your stables disappeared is you have too much on that farm with wall to wall waters, with crops, trees and facilities over those.There is a limit to how much you can put on a farm and I am not surprised they disappeared. I am sorry but we can not replace those or do refunds through the forms. You will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. To contact through the website: https://apps.slashkey.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: https://www.slashkey.com/forum/showthread.php?t=644366 |
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I moved your post to the thread about missing items as this has nothing to do with animals. You did not purchase the yellow combine as you needed the yellow harvester first which is what you purchased. You also need to purchase the yellow plow before you will be allowed to purchase the combine. You can always check your FC purchases in the Farm Cash activity log which you can find in the Account tab above your farms. |
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